GSG’s partner Enterprise Mobile has just published a blog post and solution brief on “dark mobile”, a term I coined in my capacity as GSG’s Platform Evangelist to describe that area of an organization’s mobile telecom environment that goes, unobserved, unknown, or unmanaged. Dark mobile is one case where what you don’t know can definitely hurt you — and your business. It can have negative effects on spending, management, security, and efficiency.
The good news is that dark mobile isn’t inevitable. A properly-managed mobile environment means that you know what devices, accounts, and users you have, which in turn means that you don’t have dark mobile, and aren’t troubled by its side effects.
I recently did a webinar on dark mobile with Enterprise Mobile, and we took its content and turned it into a blog post on their site along with a solution brief with Your Truly on the byline. Check them out, and find out what dark mobile means, and how you can counter it to avoid wasting money as well as facing administrative and security headaches.