by Joey deVilla on November 13, 2007

Here’s a little graphic inspiration to help you with your customers:

Trust = reliability + delight: Trust comes from meeting and beating customer expectations
Image courtesy of The Triumph of Bullshit.

{ 1 comment… read it below or add one }

1 Mr.Ngwe Thein March 30, 2010 at 10:27 am

The foundations of trust are many.It includes not only reliability and delight,there includes integrity,commitment and other many factors.

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