Current Events

With the merger looming, here’s what T-Mobile customers are asking

If the 4 major mobile providers in the US were cast as the four houses at Hogwarts, Sprint would certainly be Hufflepuff. And not top-tier Hufflepuff, either, but their remedial class. In the Parade of Losers, Sprint are the baton twirlers:

Sprint’s satisfaction ratings are so low that even Boost Mobile has higher scores than they do.

On the other hand, T-Mobile (full disclosure: I’m a happy customer) consistently has the highest satisfaction scores.

I’m certain I’m not the only person asking this question about the merger that was just rubber-stamped: Forget about 5G for a moment — will combining the two make Sprint better, or T-Mobile worse?