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Vista: Stunning. Entertaining. Having a Little Problem with “Dependable”.

Computer store display for Vista: “Stunning. Entertaining. Dependable”, with a machine showing a blue screen of death.
Click to see the photo on its original Flickr page.

Strictly speaking, there’s a good chance that the blue screen of death in the photo above is a driver-related problem. Even with the laptop with Vista Ultimate (pre-installed to avoid installation and driver issues) that Microsoft gave to me, I’ve had driver-related problems. However, as far the user is concerned, problems like this are Vista’s fault.

Issues like this may also be why Apple concentrates on its stores and Dell has those kiosks in malls: those salespeople are focused on promoting a specific brand of computer (and in Apple’s case, operating system as well) and work hard at putting their specific brand’s best foot forward. On the other hand, the people who work at general retailers like Best Buy are concentrating on moving Best Buy inventory, regardless of brand.

0 replies on “Vista: Stunning. Entertaining. Having a Little Problem with “Dependable”.”

I just got the blue screen on my laptop – purchased new with Vista O/S at Best Buy in Feb 07. Turns out it is in fact a “Vista issue” and my $300 Best Buy warranty that covers me for stupid stuff like spilling a drink on my computer doesn’t cover me for something as critical to the comp as the O/S. If BB is so keen on pushing inventory they ought to be willing to stand behind the products they are pushing, namely, laptops with Vista.

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